Capita
The Network Operations Centre Shift Lead at Hillview House manages a 24/7 service team, ensuring operational stability and exceptional customer experience during incidents and routine activities. As a frontline leader, the role involves guiding technical staff, handling escalations, and maintaining rigorous service level agreements within a high-pressure environment.
Headquarters
London, England, United Kingdom
Company Size
10001+ employees
Founded
1984
We help millions of people each day with digitally-enabled solutions to transform and simplify the connections between government & citizens, businesses & customers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Capita.
73% below the average for this role
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