Vertex Inc
This role serves as the final escalation point for complex client technical issues, providing advanced troubleshooting for data-driven applications, databases, and enterprise technologies. The position involves acting as a liaison during implementation phases, partnering with internal teams to communicate customer needs, and mentoring less senior support staff. It requires managing high-stakes escalations and maintaining technical knowledge base documentation.
Headquarters
King Of Prussia, Pennsylvania, United States
Company Size
1001-5000 employees
Founded
1978
Vertex is the leading and most-trusted provider of comprehensive, integrated tax technology solutions, having helped 10,000+ businesses since 1978.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Vertex Inc.
14% below the average for this role
Vertex, Inc. (NASDAQ:VERX) Is About To Turn The Corner
Sep 22, 2025