ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
Birlasoft
A Service Desk Analyst provides technical assistance to international clients as the first point of contact for IT issues via tickets, calls, and chats. The role involves troubleshooting hardware, software, and network problems while adhering to strict Average Handle Time metrics. Analysts must escalate unresolved issues to Tier 2 teams and coordinate with partners to ensure full resolution.
At Birlasoft we combine the power of domain, enterprise, and digital technologies to reimagine business potential. Surpassing expectations, breaking convention!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Birlasoft.
Birlasoft didn’t post a salary, so this is our estimate from similar listings.
37% below the average for this role