Technical Success Manager
Zscaler(1 month ago)
About this role
A Technical Success Manager (TSM) at Zscaler is part of the Customer Success organization supporting customers of the cloud-native Zero Trust platform. The role centers on driving customer adoption and satisfaction while contributing to a customer-centric culture and knowledge resources. The TSM operates within a collaborative, cross-functional environment focused on delivering high-impact outcomes.
Required Skills
- Customer Success
- Account Management
- Technical Troubleshooting
- Product Implementation
- Linux
- Unix
- FreeBSD
- Network Troubleshooting
- Ping
- Traceroute
+19 more
About Zscaler
zscaler.comZscaler is a cloud-native enterprise security company that delivers a zero‑trust platform to secure users, devices, and applications by inspecting traffic and enforcing access policies in the cloud. Its Zero Trust Exchange and SASE/SSE offerings — including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), cloud firewall, browser isolation, and data protection — let organizations replace legacy VPNs and backhauled security with direct-to-cloud, policy-driven controls. Serving global enterprises, Zscaler applies AI/ML and automation for threat protection, data loss prevention, and scalability across hybrid/multi‑cloud, IoT/OT, and B2B environments to accelerate secure digital transformation.
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