Technical Customer Success Manager

Netskope(1 month ago)

HybridFull TimeManager$139,325 - $181,099 (estimated)Customer Success

About this role

The Technical Customer Success Manager at Netskope is responsible for ensuring enterprise customers achieve measurable business value and improved security outcomes using the Netskope cloud security platform. The role blends technical expertise with strategic customer success leadership to drive adoption, utilization, retention, risk reduction, and expansion. The position operates within the Customer Success organization and partners with cross-functional teams to align technical outcomes to business objectives and long-term customer value.

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Required Skills

Post-Sales Handoffs
Business Alignment
Technical Outcomes
Success Planning
Deployment Validation
Platform Telemetry
Automation
Onboarding
Time-To-Value
Customer Engagement

+14 more

Qualifications

Bachelor's Degree

About Netskope

netskope.com

Netskope is a cloud-native security company that helps organizations secure cloud services, web traffic, and private applications while protecting data and AI workloads across users, devices, and locations. Its platform provides unified visibility and control with SASE and SSE capabilities — including CASB, DLP, SWG, ZTNA, cloud firewall, threat protection, and API-based controls — to stop data loss and advanced threats in real time. Enterprises use Netskope to simplify security operations, enforce zero-trust access, and optimize application performance and compliance as they adopt cloud and AI services.