Zscaler
The Technical Success Manager (TSM) at Zscaler is a customer-focused role within the Customer Success organization that helps customers realize value from Zscaler’s cloud-native Zero Trust platform. The position emphasizes building strong customer relationships, supporting long-term outcomes, and enabling cross-functional collaboration. It contributes to overall customer satisfaction and adoption strategies while representing customer needs internally.
Headquarters
San Jose, California, United States
Company Size
5001-10000 employees
Founded
2008
Zscaler is a cloud-native enterprise security company that delivers a zero‑trust platform to secure users, devices, and applications by inspecting traffic and enforcing access policies in the cloud. Its Zero Trust Exchange and SASE/SSE offerings — including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), cloud firewall, browser isolation, and data protection — let organizations replace legacy VPNs and backhauled security with direct-to-cloud, policy-driven controls. Serving global enterprises, Zscaler applies AI/ML and automation for threat protection, data loss prevention, and scalability across hybrid/multi‑cloud, IoT/OT, and B2B environments to accelerate secure digital transformation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Zscaler.
Zscaler didn’t post a salary, so this is our estimate from similar listings.
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