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Technical Success Manager at Zscaler - ApplyBlast

Technical Success Manager

Zscaler

1 month ago

3.3 on Glassdoor

Tokyo, Tokyo, Japan

Hybrid

Full Time

Manager

0 applicants

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About this role

The Technical Success Manager will serve as the central post‑sales point of contact for Zscaler customers in Japan, guiding them through their Zero Trust journey and helping them adopt and maximize Zscaler solutions. The role focuses on building relationships, providing technical guidance, and ensuring successful solution adoption while managing escalations and risk mitigation.

Responsibilities

Build and nurture relationships with key customer stakeholders
Offer technical guidance and develop customized technical strategies
Manage escalations and coordinate resolutions with internal and external teams

Skills

Qualifications

CISSPCCNPCCIENetwork+

About Zscaler

zscaler.com

Headquarters

San Jose, California, United States

Company Size

5001-10000 employees

Founded

2008

View Profile

Zscaler is a cloud-native enterprise security company that delivers a zero‑trust platform to secure users, devices, and applications by inspecting traffic and enforcing access policies in the cloud. Its Zero Trust Exchange and SASE/SSE offerings — including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), cloud firewall, browser isolation, and data protection — let organizations replace legacy VPNs and backhauled security with direct-to-cloud, policy-driven controls. Serving global enterprises, Zscaler applies AI/ML and automation for threat protection, data loss prevention, and scalability across hybrid/multi‑cloud, IoT/OT, and B2B environments to accelerate secure digital transformation.