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Technical Success Manager at Darktrace - ApplyBlast

Technical Success Manager

Darktrace

18 days ago

3.3 on Glassdoor

Amsterdam, North Holland, Netherlands

Hybrid

Full Time

Medior

0 applicants

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About this role

The Technical Success Manager is a customer-facing role that combines technical expertise with customer advocacy to help organizations derive lasting value from cybersecurity technology. This position involves partnering with security and IT stakeholders to drive platform adoption, reduce risk, and achieve measurable business outcomes. The role requires close collaboration with internal teams to monitor customer health, manage technical risks, and support renewal and expansion efforts.

Responsibilities

Build trusted relationships with customer security and IT teams
Create practical technical success plans to drive platform adoption
Identify high-value use cases and mitigate technical blockers

Skills

About Darktrace

darktrace.com

Headquarters

Cambridge, England, United Kingdom

Company Size

1001-5000 employees

Founded

2013

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Darktrace AI interrupts in-progress cyber-attacks in seconds, including ransomware, email phishing, and threats to cloud environments and critical infrastructure.