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Cogeco Media
The Technical Support Agent provides direct customer service, troubleshooting, and technical assistance to oxio customers, ensuring issues are resolved within established SLAs. The role operates in a shift‑based, work‑from‑home environment, handling multiple concurrent conversations and contributing to customer satisfaction and churn reduction.
Cogeco Média, l’un des plus grands radiodiffuseurs au Québec, exploite 21 stations de radio au Québec et une en Ontario.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cogeco Media.
Cogeco Media didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role