ecoATM Gazelle
The Technical Support Agent serves as the primary point of contact for ecoATM kiosk technical support, assisting field operations teams and customers via phone or ticketing system. This role involves performing in-depth troubleshooting to diagnose and resolve hardware, software, and machine-related issues. The position requires providing timely feedback, escalating unresolved problems, and maintaining detailed documentation of all support activities.
Headquarters
San Diego, California, United States
Company Size
201-500 employees
Founded
2008
ecoATM operates automated kiosks that buy used cell phones, tablets, and other devices, giving consumers an instant cash offer at locations nationwide. Its kiosks run on-device diagnostics to generate transparent quotes and complete fast, secure transactions with immediate payment. The company emphasizes data protection (secure wiping), responsible refurbishment or recycling, and reducing electronic waste. Customers can find nearby kiosks and trade-in options through ecoATM’s site and location tools.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ecoATM Gazelle.
ecoATM recognized for sustainability innovation in food retail sector
Oct 10, 2025