Technical Support Analyst - Express Scripts - OnSite

As a Technical Support Analyst at The Cigna Group, you will deliver reliable technology experiences by troubleshooting hardware, software, and network issues across desktop, laptop, and mobile environments. This hands-on role involves managing service requests, maintaining device inventories, and collaborating with internal teams and external vendors to ensure system uptime and user productivity. You will support infrastructure activities and participate in on-call rotations to provide continuous support for end users.