Technical Support Analyst I
Trinity University(28 days ago)
About this role
A Technical Support Specialist in the Technical Support and Client Services department providing frontline technical assistance to faculty, staff, and students on campus. The role supports desktop, audiovisual, and classroom technologies and helps facilitate technology adoption through user training and account management.
Required Skills
- Customer Service
- Troubleshooting
- Active Directory
- Desktop Support
- AV Support
- Windows
- macOS
- Imaging
- Printer Support
- Communication
+3 more
Qualifications
- Associate's Degree
- Bachelor's Degree (Preferred)
- A+
- Security+
- Network+
- ITIL 4 Foundations
- Lean Six Sigma Yellow Belt
- Lean Six Sigma Green Belt
- Microsoft Certifications
- ASCP Certification
+1 more
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