Inovalon

Technical Support Analyst II

Inovalon(20 days ago)

RemoteFull TimeMedior$37,600 - $50,000Customer Support
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About this role

The Technical Product Support Analyst II at Inovalon provides technical assistance to customers on supported products, responding to requests via phone, email, and chat. This role includes managing issue resolution and documentation throughout the lifecycle of customer inquiries, while contributing to the support of application software and integrated third-party products.

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Required Skills

  • Technical Support
  • Customer Service
  • Problem Solving
  • Documentation
  • Healthcare IT

Qualifications

  • High School Graduate
  • GED
Inovalon

About Inovalon

inovalon.com

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