Capital Insurance Group
The Technical Support Analyst II provides Tier 1 incident and request management for internal and external customers, serving as the first point of contact for hardware and software issues. The role involves delivering high‑quality customer service, documenting tickets, assisting with user account creation, and providing onsite desk‑side support while escalating complex cases as needed.
At Capital Insurance Group, we help you protect against life’s uncertainties by offering flexible and tailored products suited to your specific needs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Capital Insurance Group.
3% above the average for this role