Technical Support Analyst-- Millennium Computer Systems Limited

Banyan Software(15 days ago)

RemoteFull TimeMedior$55,500 - $65,120Customer Support

About this role

The Technical Customer Support Analyst at MCSL is a remote-facing role supporting higher education institutions by acting as a bridge between customers and internal teams. The position combines software development knowledge with client-facing responsibilities to implement customizations within Millennium’s development framework and ensure successful use of enterprise systems. The role is part of Banyan Software’s portfolio company MCSL and may require occasional travel for client engagements.

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Required Skills

SQL
Oracle PL/SQL
Ellucian Banner
Web Development
Database Management
Technical Writing
Client Communication
Troubleshooting
Project Management
ASP.NET

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About Banyan Software

banyansoftware.com

Banyan Software acquires, builds, and grows enterprise software businesses, acting as a long-term steward that preserves the legacy of a company for its founders, team, and customers. They position themselves as an operator-investor focused on scaling product, engineering, and go‑to‑market capabilities for acquired enterprise software assets. Banyan emphasizes continuity and sustainable growth rather than quick exits, aiming to maintain value and service for existing customers while expanding the business.