Customer Success Manager
Banyan Software(1 day ago)
About this role
A Customer Success Manager at Catch-e helps ensure customers realise the full value of the Catch-e SaaS platform used by novated leasing, salary packaging and fleet leasing organisations. Based in Melbourne, the role is part of Banyan Software’s investment in building a dedicated Customer Success function as the product undergoes modernisation. The position operates at the intersection of customers and product, representing customer needs within the business.
Required Skills
- Customer Success
- Account Management
- Onboarding
- Training
- Adoption
- Relationship Management
- Stakeholder Management
- Renewal Support
- Product Feedback
- Data Flows
+2 more
About Banyan Software
banyansoftware.comBanyan Software acquires, builds, and grows enterprise software businesses, acting as a long-term steward that preserves the legacy of a company for its founders, team, and customers. They position themselves as an operator-investor focused on scaling product, engineering, and go‑to‑market capabilities for acquired enterprise software assets. Banyan emphasizes continuity and sustainable growth rather than quick exits, aiming to maintain value and service for existing customers while expanding the business.