Technical Support Analyst

Clarivate(2 months ago)

HybridFull TimeJunior$75,901 - $100,296 (estimated)Customer Care

About this role

A Technical Support Analyst at Clarivate provides technical assistance, troubleshooting, and problem resolution to end users and customers experiencing software issues in the library industry. The role supports global clients and requires skills in information science, librarianship, and technology, benefiting from collaboration with cross-functional teams to enhance customer experiences.

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Required Skills

Technical Support
Troubleshooting
Customer Care
Information Science
MS Office

Qualifications

Bachelor’s degree
English Fluency

About Clarivate

clarivate.com

Clarivate aims to fuel the world's greatest breakthroughs through enriched data, insights, analytics, workflow solutions and expert services. Find out more.

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