Senior Technical Support Analyst (Tier 3)
GCS Technologies
About this role
A Senior Technical Support Analyst at Tier 3 level provides advanced technical assistance to customers and internal teams, resolving complex issues related to information technology products and services. The role involves troubleshooting, problem resolution, and collaborating with other teams to improve support processes.
Skills
About GCS Technologies
gcstechnologies.comGCS Technologies is a technology services and software development firm that partners with businesses to design, build, and optimize digital solutions. They provide custom software development, web and mobile applications, cloud and DevOps, and IT consulting to accelerate digital transformation. With agile delivery, a strong focus on quality assurance, and ongoing support, they aim to deliver scalable, enterprise-grade solutions across industries. The company emphasizes collaboration, transparency, and measurable business outcomes for clients worldwide.
Recent company news
About GCS Technologies
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for GCS Technologies.
Salary
$112k – $152k
per year