GCS Technologies
A Senior Technical Support Analyst at Tier 3 level provides advanced technical assistance to customers and internal teams, resolving complex issues related to information technology products and services. The role involves troubleshooting, problem resolution, and collaborating with other teams to improve support processes.
GCS Technologies is an Austin, TX-based managed IT services and cybersecurity provider serving small to medium-sized businesses for over 20 years. As a certified Microsoft partner, they offer managed IT services, managed security, cloud migration, support desk, and IT project services tailored to each client's needs and budget. GCS helps businesses strengthen their security posture, ensure uptime, and scale their IT capabilities without expanding headcount.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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