Technical Support Analyst
PTC(17 days ago)
About this role
PTC is seeking a Technical Support Analyst to assist customers in their digital transformation journeys by providing product and application support for SaaS and cloud-based Arena PLM/QMS solutions. The role involves collaborating with internal teams to ensure customer issues are resolved effectively and efficiently.
Required Skills
- Troubleshooting
- Customer Support
- SaaS
- Jira
- Salesforce
- Problem Solving
- Communication
- Product Knowledge
- Technical Support
About PTC
ptc.comPTC accelerates digital transformation with a new generation of technology that powers the ways you engineer, manufacture, and service your physical products.
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