Redo
Redo is developing a comprehensive platform for ecommerce growth, focusing on personalized customer experiences and seamless post-purchase services. The company aims to replace fragmented solutions with an integrated AI-native platform that enhances customer satisfaction, retention, and revenue.
Headquarters
Bucaramanga, Santander, Colombia
Company Size
51-200 employees
Founded
2014
Redo is an e-commerce post-purchase platform that streamlines returns and claims while turning those interactions into revenue opportunities. It provides return-coverage and an “exchange-first” flow, AI-powered personalized customer service and self-service tools, plus branded landing pages and order-tracking experiences that promote upsells. Merchants also get package protection and claims management to reduce costs, boost repeat purchases, and improve customer satisfaction.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Redo.