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Technical Support Analyst at Spotnana - ApplyBlast

Technical Support Analyst

Spotnana

6 months ago

3.4 on Glassdoor

Pune, Maharashtra, India

Hybrid

Full Time

Senior

0 applicants

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About this role

The Technical Support Analyst at Spotnana will work within the Support team to resolve complex issues and escalations, providing technical assistance to strategic customers and partners. The role involves troubleshooting, root cause analysis, and collaboration with engineering and customer success teams to ensure high customer satisfaction.

Responsibilities

Resolve complex technical issues and escalations
Provide technical support to strategic customers and partners
Collaborate with engineering to troubleshoot and develop solutions

Skills

About Spotnana

spotnana.com

Headquarters

New York, United States

Company Size

201-500 employees

Founded

2020

View Profile

Spotnana is a Travel‑as‑a‑Service platform delivering next‑generation travel technology for corporate travelers. Its all‑in‑one solution powers global travel experiences while helping companies save time and reduce costs through integrated travel management. Built for enterprises and travel managers, Spotnana combines modern platform capabilities and global coverage to streamline business travel operations.