relatient
The Technical Support Analyst serves as a key liaison between clients and internal teams, managing inquiries, technical issues, and ensuring seamless coordination across departments. This role involves supporting web portal functionality, delivering client training, and driving overall client satisfaction through effective issue resolution. The position requires strong problem-solving skills and the ability to troubleshoot technical issues while maintaining clear communication with clients.
Headquarters
Atlanta, Georgia, United States
Company Size
201-500 employees
Founded
2012
Relatient is a healthcare scheduling and patient access company that helps healthcare organizations simplify appointment scheduling, streamline patient communication, and automate inbound call volume through its Dash® platform. Dash integrates with leading EHR and PM systems and leverages AI-powered workflows — including Dash Voice AI — to modernize call center operations, enable online self-scheduling, and automate digital registration. The company has been named Best in KLAS® 2024 for patient self-scheduling and engagement software.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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