Ford
The Technical Support Analyst provides remote diagnostic and repair guidance for dealer technicians, managing technical support requests from initial response to confirmed resolution. This role involves collaborating with field service engineers and dealer management to ensure timely case resolution and excellent end-to-end technical support. The position requires working on-site five days a week with potential for some remote work days.
Headquarters
Dearborn, Michigan, United States
Company Size
10001+ employees
Founded
1903
Ford is an American automaker that designs, manufactures, and sells a full lineup of vehicles — cars, SUVs, crossovers, trucks, vans and commercial vehicles — with expanding hybrid and electric offerings. Its consumer-facing site supports shopping and ownership with photos, build & price tools, inventory search, pricing & incentives, and product and technology updates. Branded “Built for America,” Ford emphasizes vehicle technology, innovation in electrification, and broad dealer and service support for consumers and businesses.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ford.
5% above the average for this role
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