ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Technical Support Associate at LRN Corporation - ApplyBlast

Technical Support Associate

LRN Corporation

14 days ago

Remote

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Technical Support Associate role at LRN focuses on ensuring customer satisfaction by handling inquiries via phone, email, or chat regarding technical issues with the LMS platform. The position involves resolving customer concerns, meeting SLA and KPI targets, and providing professional service. This role requires strong product knowledge, analytical skills, and the ability to work both independently and collaboratively.

Responsibilities

Provide Tier 2 technical support via email, chat, and phone
Research and resolve customer inquiries regarding LMS platform issues
Manage escalated issues and follow established escalation procedures

Skills

About LRN Corporation

lrn.com

Headquarters

New York, New York, United States

Company Size

501-1000 employees

Founded

1994

View Profile

LRN offers ethics and compliance program solutions designed to reinvent organizations beyond traditional risk management. Its offerings include values-based education, compliance and ethics training, and advisory services. LRN helps organizations build strong ethical cultures, governance, and responsible leadership across their operations. The company emphasizes practical training and strategic guidance to strengthen integrity and compliance across teams and regions.