vagaro
Vagaro is seeking enthusiastic, customer‑focused problem solvers to provide technical support for its SaaS platform and hardware add‑ons. The role involves troubleshooting web applications, hardware issues, and billing inquiries via phone, chat, and email while meeting upsell targets and service level goals in a high‑volume support center.
Headquarters
Pleasanton, California, United States
Company Size
201-500 employees
Founded
2009
Vagaro is an online marketplace and booking platform for salons, spas, and fitness professionals that helps consumers discover providers, read and post reviews, and schedule appointments 24/7 via web and mobile apps. It also offers management tools for service businesses — including online booking, client scheduling, payments and business apps — to streamline operations for hair, nail, skin, massage, makeup, personal trainers, yoga, Pilates and other wellness services. The platform emphasizes convenience and discovery, connecting customers with nearby professionals and allowing businesses to manage bookings and grow their clientele.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for vagaro.
10% below the average for this role