Technical Support Engineer 2
Intuitive
About this role
A Customer Support Specialist at Intuitive Surgical provides front-line phone support for customers, field engineers, and sales professionals. The role involves resolving Tier 1 customer issues, documenting complaints in a CRM database, and improving team efficiency through process recommendations.
Skills
Qualifications
About Intuitive
intuitive.comIntuitive is a healthcare technology company best known for its da Vinci robotic-assisted surgical systems. The company develops minimally invasive care platforms, instruments, and digital solutions designed to improve clinical outcomes and expand access to advanced surgery. Intuitive partners with healthcare providers worldwide to advance precision, efficiency, and patient care through innovation in robotic-assisted procedures.
About Intuitive
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Intuitive.
Salary
$119k – $169k
per year
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