Tier II Technical Support
Startouch
About this role
A Tier II Support Technician at StarTouch Inc provides advanced technical support by phone to customers, resolving escalated issues from Tier I and coordinating with Tier III or field technicians when needed.
Skills
About Startouch
startouch.comStartouch is a full‑service digital creative agency that helps startups and small-to-midsize businesses build brands and online experiences. They offer brand identity, UI/UX and website design, e‑commerce development, and digital marketing services (SEO, paid media, and social). Startouch combines modern, responsive design with data‑driven strategy to convert visitors into customers and support growth. They position themselves as a strategic partner offering ongoing optimization, analytics, and campaign management.
About Startouch
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Startouch.
Salary
$83k – $126k
per year