netappinc.com
The Technical Support Engineer on the 2nd Shift NAS team provides advanced technical support for complex electro/mechanical equipment, software, and networked systems, handling escalated issues that first‑line support could not resolve. The role involves troubleshooting, reporting bugs to engineering, and may include customer installations and training, with a focus on networking, Active Directory, and NetApp storage technologies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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