Technical Support Engineer - Access Control (All Genders)
Genetec
About this role
A Technical Support Engineer in Access Control at a software company provides assistance to clients by troubleshooting and resolving technical issues related to access control systems. The role is part of the engineering team within the technical support department, focusing on customer satisfaction and effective resolution of technical problems.
Skills
About Genetec
genetec.comGenetec Inc. is a leader in unified physical security software, providing innovative solutions for managing and enhancing security operations. Their comprehensive platform integrates various security technologies, including video surveillance, access control, and automatic license plate recognition, enabling organizations to protect people, assets, and operations. With a focus on improving efficiency and situational awareness, Genetec empowers businesses across multiple sectors to safeguard their environments effectively.
Recent company news
The Edge MalaysiaGenetec co-founder Aaron Chen emerges as substantial shareholder in Sunzen
9 hours ago
TECH dot AFRICAGenetec: best practices for physical security data in Africa
1 day ago
PR NewswireDataminr and Genetec Collaborate to Transform Physical Security with AI-Powered Real-Time Event, Risk, and Threat Intelligence
Sep 16, 2025
Campus Safety MagazineGenetec 2026 Global State of Physical Security Report Findings
Dec 18, 2025
Cyber DailyInside Genetec: How a once-hardware-centric sector has become a software battleground
6 days ago
About Genetec
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Genetec.
Salary
$66k – $88k
per year