MSX International
The Technical Support Engineer Associate provides technical support to MSX International users for a wide range of computer-related issues, including client device and enterprise application problems. The role involves actively partnering with team members and stakeholders to troubleshoot, analyze, and resolve user issues from a Shared Service Centre. Key responsibilities include receiving incoming requests, identifying root causes, and updating the knowledge base with solutions and process changes.
MSX International (MSXI) is a global services firm that partners with automotive and mobility companies to improve sales performance, repair optimization and compliance, parts and accessories sales, and customer engagement across the vehicle lifecycle. MSXI delivers its solutions through a combination of learning programs, data-driven insights, field teams, service hubs, and technology platforms powered by AI. It serves OEMs, dealers, leasing companies, and mobility providers worldwide, helping them enhance operational efficiency, customer satisfaction, and business growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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MSX International didn’t post a salary, so this is our estimate from similar listings.