Technical Support Engineer, Edtech

Securly(2 days ago)

RemoteFull TimeJunior$65,000 - $65,000Support

About this role

Securly is seeking a Technical Support Engineer for the UK/EMEA region, responsible for supporting schools and VAR partners by diagnosing and resolving technical issues, providing guidance during deployment, and contributing to process improvements. The role focuses on ensuring high customer satisfaction, SLA adherence, and effective support across various technical environments.

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Required Skills

networking
Active Directory
Windows Server
Troubleshooting
Support
Configuration
Networking Fundamentals
Firewall
ChromeOS
Android

About Securly

securly.com

Securly is a cloud-based student safety and device management company that helps K–12 schools protect students online both at school and at home. Their platform combines web filtering, device management, and student-wellbeing monitoring with alerting tools that surface risks like self-harm, bullying, and other concerning behavior. Designed for quick deployment, Securly provides administrators, teachers, and parents with dashboards and integrations to monitor activity, manage devices, and respond to incidents. Schools use Securly to support safe remote learning, compliance, and proactive student safety programs.

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