Technical Support Engineer (Frontline)
Accela(8 days ago)
About this role
Accela is seeking a Technical Support Engineer to serve as a primary contact for customers using their industry-leading government software solutions. The role involves troubleshooting, resolving complex technical issues, and providing exceptional support to help build communities and improve government services.
Required Skills
- troubleshooting
- Customer Service
- SaaS
- Remote Access
- Support Ticketing
- JavaScript
- SQL
- Networking
- Configuration
- Scripting
Qualifications
- A technical degree (CS, IT, IS, or related field) or 2+ years of experience in SaaS Technical Support
About Accela
accelastaff.caWP Rocket (by WP Media) is a premium WordPress performance plugin that simplifies caching and speed optimization for WordPress sites. It delivers page caching, cache preloading, asset minification/concatenation, lazy loading, database cleanup, DNS prefetching, and CDN integration to reduce load times and improve Core Web Vitals. Built for both non-technical site owners and developers, it offers an easy-to-use interface plus advanced compatibility and tuning options. Agencies and publishers use WP Rocket to lower server load, boost SEO, and deliver faster user experiences.
View more jobs at Accela →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Accela
Similar Jobs
Technical Support Engineer
Rhombus(2 months ago)
Technical Support Specialist II - 2nd Shift
Eleven(6 days ago)
Technical Support Engineer
MotherDuck(2 months ago)
Senior Technical Support Engineer
NICE(8 days ago)
Associate Technical Support Engineer
Tanium(23 days ago)
Associate Technical Support Engineer
Tanium(17 days ago)