Technical Support Engineer I
Merative(25 days ago)
About this role
The Technical Support Analyst provides advanced technical support and serves as an escalation resource for internal and external customers supporting Merge Healthcare imaging products. The role focuses on diagnosing complex issues, documenting resolutions, performing remote maintenance and upgrades, and contributing to the knowledgebase to improve customer outcomes. The position supports clinical imaging environments and collaborates with cross-functional teams to drive timely resolution and customer satisfaction.
Required Skills
- Technical Support
- Troubleshooting
- Customer Service
- Networking
- Servers
- SQL
- DICOM
- HL7
- Scripting
- Documentation
Qualifications
- Degree from Technical College/University
- Bachelor’s Degree (Preferred)
- Biomedical Engineering
- Computer Science
- Software Engineering
- Computer Engineering
- Medical Informatics
About Merative
merative.comHealthcare data and analytics products can advance your decision-making and performance. Rely on Merative for trusted technology and human expertise.
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