IPA™
The Technical Support Engineer I provides remote diagnostics and troubleshooting for electromechanical, PLC‑controlled, and motor‑driven systems used in hospital environments. Working from a contact center, they guide field technicians and hospital staff through systematic issue resolution, document root‑cause analyses, and create knowledge‑base articles while participating in a 24/7 on‑call rotation.
Headquarters
Duluth, Georgia, United States
IPA, the makers of scrubEx and alEx, provides the most advanced range of solutions for the management and automation of healthcare and hospital linen, scrubs, and specialty uniforms.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for IPA™.
IPA™ didn’t post a salary, so this is our estimate from similar listings.
37% below the average for this role
Automation Engineer
Mentor Technical Group
Electrical & Electromechanical Technology Instructor
Southeast Community College
Electrical & Electromechanical Technology Instructor
Southeast Community College
E&A Specialist
The Bountiful Company
Maintenance Controls Technician
Hankook Tire America Corp
Maintenance Technician II
Caleres