Technical Support Engineer II - Applications

GoFundMe(11 days ago)

HybridFull TimeMedior$83,180 - $110,710 (estimated)Customer Care

About this role

GoFundMe is a mission-driven platform connecting individuals and nonprofits to raise funds for causes. The Technical Support Engineer 2 - Applications on the GoFundMe Pro team is a mid-level role that helps align customer experiences with product and engineering to maintain platform reliability and improve client outcomes.

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Required Skills

Technical Support
SaaS Integrations
CRM
Salesforce
Troubleshooting
Communication
Jira
API
Databases
Coaching

+3 more

About GoFundMe

gofundme.com

GoFundMe is the global leader in crowdfunding and online fundraising, enabling individuals, groups, and nonprofits to create campaigns for personal causes, medical expenses, emergencies, education, and community projects. The platform offers quick, customizable fundraiser pages, integrated payment processing, social-sharing and fundraising tools to help campaigns gain visibility and collect donations. Trusted by over 100 million people worldwide, GoFundMe emphasizes ease of use, reach across multiple countries, and resources to help organizers manage and grow their campaigns.