Technical Support Engineer, Japan
Jamf
About this role
A Technical Support Engineer at Jamf acts as an escalation specialist for customers using Jamf’s Apple device management products, helping ensure successful deployment and operation. The role partners with product and engineering teams and communicates directly with customers to drive product quality and customer satisfaction.
Skills
Qualifications
About Jamf
jamf.comJamf is a software company that specializes in Apple device management, helping organizations deploy, configure, secure, and inventory Macs, iPhones, iPads and Apple TVs. Its product suite includes Jamf Pro (enterprise device management), Jamf School (education), Jamf Now (small business), Jamf Connect (identity/access), Jamf Protect (endpoint security) and related tools for content filtering and Mac-focused workflows. Jamf integrates with Apple services like Apple Business and School Manager to enable zero‑touch deployment, app distribution, compliance and ongoing lifecycle management. Organizations in education, healthcare, government and enterprise choose Jamf for its Apple-focused expertise and security-first management capabilities.
Recent company news
SaaStrJAMF Goes Private for $2.2 Billion. That’s 3.3x ARR. Why B2B Can Be a Long, Hard Road
Oct 30, 2025
The Business JournalsMinne Inno - Jamf launches its own venture investment fund
1 week ago
ReutersExclusive: Vista-backed device management software firm Jamf explores a sale, sources say
Sep 12, 2025
CRNJamf’s $2.2 Billion Sale Could Pave Way For Acquisitions
Oct 30, 2025
AppleInsiderJamf goes from public to private in $2.2B acquisition deal
Oct 29, 2025
About Jamf
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Jamf.
Salary
$90k – $120k
per year