Technical Support Engineer, Japan
Jamf(4 days ago)
About this role
A Technical Support Engineer at Jamf acts as an escalation specialist for customers using Jamf’s Apple device management products, helping ensure successful deployment and operation. The role partners with product and engineering teams and communicates directly with customers to drive product quality and customer satisfaction.
Required Skills
- Troubleshooting
- Log Analysis
- Bug Triage
- Customer Communication
- APIs
- Integrations
- Cloud Infrastructure
- Networking
- Databases
- SQL
+9 more
Qualifications
- Bachelor's Degree
- Jamf 400
- Jamf 370
About Jamf
jamf.comJamf is a software company that specializes in Apple device management, helping organizations deploy, configure, secure, and inventory Macs, iPhones, iPads and Apple TVs. Its product suite includes Jamf Pro (enterprise device management), Jamf School (education), Jamf Now (small business), Jamf Connect (identity/access), Jamf Protect (endpoint security) and related tools for content filtering and Mac-focused workflows. Jamf integrates with Apple services like Apple Business and School Manager to enable zero‑touch deployment, app distribution, compliance and ongoing lifecycle management. Organizations in education, healthcare, government and enterprise choose Jamf for its Apple-focused expertise and security-first management capabilities.
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