TechCrunch

Technical Support Engineer

TechCrunch(1 month ago)

OnsiteFull TimeSenior$97,300 - $180,050Technical Support
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About this role

The Senior Technical Support Engineer for Government provides technical support to Adobe’s U.S. public sector customers, ensuring successful deployment and operation of Adobe products in government environments. The role focuses on incident handling, customer advocacy, and collaborating with internal product and engineering teams to improve products and mitigate customer risk.

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Required Skills

  • Customer Support
  • Troubleshooting
  • Windows
  • Linux
  • Java
  • Databases
  • Communication
  • Cloud
  • Documentation
  • Security

Qualifications

  • TS/SCI Security Clearance
  • Bachelor's Degree
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