Technical Support Engineer - L1

Kaseya Careers

2 days ago

Bangalore, India

Onsite

Full Time

Medior

0 applicants

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About this role

Kaseya is hiring a Technical Support Expert - L1 to provide support for their global support team in Bangalore, ensuring customer satisfaction and smooth business operations through troubleshooting and problem resolution. The role involves supporting customers via chat, phone, and tickets while maintaining professional, courteous service.

Skills

About Kaseya Careers

kaseya.com

Kaseya is a global provider of IT and security management software that helps managed service providers (MSPs) and internal IT teams streamline and simplify operations. Its platform bundles remote monitoring & management (RMM), IT automation, endpoint security, backup & disaster recovery, patch management, PSA/workflow and network monitoring to give teams a single pane of glass for managing distributed infrastructure. Kaseya emphasizes scalability, automation and integrated security to reduce manual work, accelerate service delivery and improve visibility and compliance. Customers choose Kaseya for a unified, MSP-focused toolset designed to run and protect IT environments at scale.