Technical Support Engineer – Level 1 (L1 TAC)
Hewlett Packard Enterprise(2 months ago)
About this role
As a Level 1 Technical Support Engineer (L1 TAC) at Hewlett Packard Enterprise's Aruba division, you will act as the first point of technical contact for Aruba Switching customers, facilitating their network modernization needs. This hybrid role involves troubleshooting technical issues, managing customer cases, and supporting the resolution of network-related problems to enhance customer experiences.
Required Skills
- Troubleshooting
- Customer Support
- Networking Fundamentals
- Technical Communication
- Case Management
Qualifications
- Bachelor’s Degree in Computer Science
- IT
- Networking or Related Field
About Hewlett Packard Enterprise
hpe.comDiscover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.
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