Technical Support Engineer Level 1
egnyte
About this role
Egnyte is seeking a Level I Technical Support Engineer in Mumbai, India. The role involves providing technical support to clients and partners across various communication channels, troubleshooting issues, and contributing to product documentation.
Skills
About egnyte
egnyte.comEgnyte is a secure content cloud platform that centralizes file storage, secure file sharing, collaboration, and hybrid cloud data management for enterprises. It combines access controls, governance and compliance tools, ransomware protection, and AI-driven content insights to help organizations protect and extract value from mission‑critical content. Trusted by more than 22,000 businesses, Egnyte integrates with common productivity and cloud services and offers APIs and admin controls for IT to enforce policies across on‑prem and cloud environments.
About egnyte
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$30k – $50k
per year