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© All Rights Reserved. ApplyBlast.com
LucidLink
LucidLink is seeking a Technical Support Engineer (Level 2) to handle inbound customer support requests via email, chat, and phone, focusing on troubleshooting issues related to its cloud networking product. The role involves triaging, escalating, and resolving cases while collaborating with other teams to ensure high‑quality support and providing feedback on product usage.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2016
LucidLink is a cutting-edge storage collaboration platform designed for creative teams, enabling them to work securely and efficiently with large files from anywhere in the world. With its innovative technology, LucidLink provides real-time access and collaboration on projects without the need for lengthy downloads or syncing, promoting seamless teamwork regardless of distance. The platform employs zero-knowledge encryption to ensure data privacy, allowing users to maintain control over their files while using their preferred creative applications. Ideal for industries like media, design, and advertising, LucidLink transforms how creative teams collaborate and manage their workflows.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for LucidLink.
15% above the average for this role
LucidLink announces TeamCache
Sep 11, 2025
