Ingram Micro
The Technical Support Engineer (VTS) role involves responding to inbound billing and technical service requests, diagnosing root causes, and resolving complex customer issues for cloud solutions. The position requires acting as a customer advocate to triage and drive resolutions with internal and external teams while monitoring systems to ensure timely incident management. This role demands strong analytical skills, technical expertise in various platforms, and the ability to thrive in a fast-paced, 24/7 business environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ingram Micro.
Ingram Micro didn’t post a salary, so this is our estimate from similar listings.