Technical Support Engineer

Cloudflare Events(1 month ago)

OnsiteFull TimeSenior$111,109 - $150,468 (estimated)Customer Support

About this role

Cloudflare is hiring an experienced Technical Support Engineer in Bengaluru to provide advanced, enterprise-level support for its suite of products. The role focuses on resolving complex network performance and security issues, supporting customers across channels, and partnering with internal Product, Engineering, and Security teams. The position contributes to product improvements through customer feedback and requires working rotational shifts to support a global customer base.

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Required Skills

Troubleshooting
Customer Service
Communication
Command Line
Scripting
Python
Bash
JavaScript
Web Servers
Networking

+8 more

Qualifications

Bachelor’s Degree in Computer Science or Cybersecurity
CISSP
CCSP
GCIA
GCIH
GCFA

About Cloudflare Events

cloudflare.com

Cloudflare is a global edge network and security platform that helps businesses connect, protect, and build on the Internet. It offers CDN, DDoS mitigation, managed DNS, WAF, zero-trust access, and developer services like Cloudflare Workers to run code at the edge. Cloudflare's products improve application performance and reliability while reducing complexity and cost for enterprises, developers, and consumer sites worldwide. The company emphasizes broad global coverage, low latency, and integrated security and performance features delivered from its distributed points of presence.