Technical Support Engineer
Locus Robotics(1 month ago)
About this role
A Technical Customer Success Engineer at Locus Robotics serves as the technical expert for robotic system deployments and is the escalation point for clients and onsite engineering teams. The role requires close collaboration with software, hardware, and IT teams and offers broad exposure to the company’s robotics platform and operations. The position supports 24/7 operational schedules with a focus on ensuring successful customer outcomes and continuous product improvement.
Required Skills
- Software Upgrades
- SLAM
- Map Management
- Robot Configuration
- Performance Tuning
- Technical Support
- Troubleshooting
- Documentation
- Collaboration
- Trend Analysis
+5 more
Qualifications
- BS in Computer Science or Robotics
About Locus Robotics
locusrobotics.comLocus Robotics builds AI-driven autonomous mobile robots and cloud software that automate and accelerate warehouse order fulfillment. Their scalable multi-robot systems work alongside human pickers to increase throughput, accuracy, and labor productivity while integrating with existing WMS and fulfillment systems. Delivered as a combination of hardware, orchestration software, analytics, and services, Locus targets e-commerce retailers, 3PLs, and distribution centers seeking faster, more flexible fulfillment.
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