Technical Support Engineer

Global Talent Co.

3 months ago

Remote

Full Time

Senior

1 applicant

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About this role

The Technical Support Engineer at The Global Talent Co. acts as a liaison between developers and product innovation, addressing inbound technical support requests related to SDK and API issues. Responsibilities include troubleshooting complex challenges, reproducing and reporting bugs, collaborating with engineering teams for resolutions, and curating customer feedback. The role requires strong programming skills in Python and/or JavaScript, a solid understanding of modern software development workflows, and a passion for enhancing developer experiences.

Skills

About Global Talent Co.

globaltalent.co

Global Talent Co. is an innovative staffing platform that specializes in connecting businesses with highly skilled, pre-vetted marketing professionals from South Africa and Latin America. With a network of over 25,000 candidates, the company provides businesses with access to top-tier talent that is up to 70% more cost-effective than local hiring in the US and EU. Their streamlined process helps organizations find, vet, onboard, and manage talent efficiently, thus alleviating HR burdens associated with remote hires. Global Talent Co. emphasizes quality and rapid integration, boasting a focus on comprehensive skills testing and ongoing professional development for their talent pool.