Technical Support Engineer

Flexera Software AB(2 months ago)

RemoteFull TimeMedior$99,885 - $133,119 (estimated)Technical Support

About this role

Flexera is hiring a Technical Support Engineer to support B2B SaaS customers using its Ocean and Elastigroup solutions integrated with the Flexera One platform. The role focuses on helping cloud and FinOps users optimize cloud infrastructure usage and costs across major cloud providers. You’ll serve as a trusted technical advisor within a global support organization working with DevOps and cloud experts.

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Required Skills

Technical Support
Customer Service
Troubleshooting
Incident Management
SLA Management
Knowledge Base
Cloud Computing
AWS
Azure
Google Cloud

+5 more

Qualifications

AWS Cloud Practitioner
Azure Fundamentals
Bachelor’s Degree

About Flexera Software AB

flexera.com

Flexera is a leading provider of IT management software and solutions, helping organizations gain clarity and control over their technology investments. With a focus on optimizing software and IT costs, Flexera’s integrated portfolio spans IT asset management, SaaS management, and financial operations, enabling businesses to make informed decisions and drive growth. Founded in 1987, Flexera supports over 20,000 customers worldwide with a dedicated team of more than 1,300 professionals. The company is committed to helping enterprises unlock their full potential by transforming IT insights into actionable strategies.

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