Technical Support Engineer

HackerRank(6 months ago)

RemoteFull TimeMedior$77,728 - $104,372 (estimated)Technical Support

About this role

The Technical Support Engineer at HackerRank supports customers using the HackerRank platform, investigating and resolving technical issues while working closely with engineering and product teams. The role focuses on improving reliability and usability of the product and helping customers integrate and adopt HackerRank technologies.

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Required Skills

Troubleshooting
Web Applications
REST APIs
SQL
SAML
SCIM
Okta
Postman
cURL
Python

+6 more

About HackerRank

hackerrank.com

HackerRank is an online platform for coding tests and technical interviews that helps companies assess, interview, and hire software developers. It provides a library of pre-built and customizable coding challenges, real-world programming tasks, timed assessments, and live pair‑programming interview tools across many languages and frameworks. The platform automates scoring and ranking, offers analytics and reporting, and integrates with ATS and recruiting workflows to streamline screening at scale. Organizations use HackerRank to run prescreens, take‑home projects, and interview sessions that support skills‑based hiring.