Technical Support Engineer
TraceLink, Inc(14 days ago)
About this role
A Technical Support Engineer at TraceLink is part of the Technical Support organization responsible for ensuring customers successfully implement and utilize the TraceLink Life Sciences Cloud. The role serves as a technical liaison between customers and internal teams to support customer satisfaction and product adoption. It focuses on diagnosing and escalating product issues while contributing to support process improvements.
Required Skills
- Technical Support
- Troubleshooting
- UNIX
- Scripting
- XML
- EDI
- CSV
- AS2
- SFTP
- Web Services
+2 more
Qualifications
- BS in Computer Science or similar information technology degree
About TraceLink, Inc
tracelink.comTraceLink powers the world’s largest digital network for agentic supply chain orchestration, helping life sciences partners deliver medicines faster, safer, and more reliably to patients. Its cloud-based platform connects manufacturers, contract organizations, wholesalers, pharmacies and regulators to provide serialization, track-and-trace, regulatory compliance, end-to-end visibility and supply orchestration. TraceLink combines networked connectivity, data standards, analytics and automation to detect and resolve disruptions, enforce provenance and accelerate product launches across global, regulated supply chains. Life sciences companies rely on TraceLink for industry-tailored solutions and the scale to manage complex, compliance-driven distribution networks.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at TraceLink, Inc
Similar Jobs
Integration Lead ( Citizen/PR only)
Ivalua(4 days ago)
Senior Solutions Consultant
Flexport(1 day ago)
Integration Lead (citizen/ PR only)
Ivalua(4 days ago)
Hiring L2 Support Expert
Two95 International Inc.(4 years ago)
Boomi EDI Developer
Attain Partners(8 days ago)
Associate Technical Support Engineer
NICE(14 days ago)