Support Engineer

Cleo (US) (4 months ago)

Bengaluru, IndiaOnsiteFull TimeJunior$67,937 - $90,828 (estimated)Customer Support/Technical Support

About this role

Support Engineer at Cleo (India) is responsible for managing and troubleshooting customer integration systems, primarily focusing on B2B and EDI support. The role involves responding to incidents, resolving data and translation issues, and working closely with cross-functional teams to ensure high-quality customer support. It is a technical support position within a cloud-based ecosystem integration environment.

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Required Skills

EDI
XML
FTP
SFTP
API
SQL
AS2
B2B
Troubleshooting
Support

About Cleo (US)

meetcleo.com

Cleo is an AI-powered, chat-first personal finance app that helps users manage spending, build budgets, track bills, and save money. The mobile app connects securely to bank accounts to categorize transactions, surface real‑time spending insights, and answer money questions through a conversational assistant. Cleo offers free core features alongside a paid tier with enhanced tools and personalized coaching, and is popular with younger, mobile-first consumers in the UK and US.

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