Technical Support Engineer
Five9(6 days ago)
About this role
A Product Support Engineer at Five9 is a technical team member working with Five9's cloud contact center software. The role is based in an inclusive, team-first culture focused on innovation and delivering strong customer experience.
Required Skills
- Omnichannel Communication
- Product Support
- Troubleshooting
- Log Analysis
- Windows
- MS SQL
- IIS
- IP Networking
- REST APIs
- Linux
+2 more
About Five9
five9.comFive9 is a cloud contact‑center software company that delivers AI‑powered SaaS to help organizations run omnichannel customer service and sales operations. Its platform includes conversational AI and virtual agents, predictive dialing, intelligent routing, workforce management, CRM integrations, and analytics to boost agent productivity and customer experience. Five9 targets enterprises and contact centers seeking a reliable, scalable hosted alternative to on‑prem systems and offers demos and global support.